Hands cradling a warm ceramic cup, wrapped in a soft blanket

Beheard Care

Team Wellbeing

Support after incidents. Space for repair. Room to recover.

How we support teams

Post-incident debriefing, mediation and ongoing wellbeing support.

A hand reaching toward warm sunrise light over hills

Post-Incident Debriefing - Group and Individual Support

Potentially traumatising incidents are, unfortunately, a common reality for people living and working in social care settings. These can include violence, medical emergencies, deaths, fires, flooding, and other serious incidents. Repeated exposure to these events can have a significant impact on both physical and mental health, increasing the risk of stress, burnout, sickness absence, and reduced team wellbeing.

Psychological debriefing provides a structured approach to supporting individuals and teams following exposure to potentially traumatising incidents. It creates a safe space for reflection, emotional expression, and shared understanding, while helping people make sense of what has happened. Debriefing can also support the normalisation of common trauma responses and help teams identify opportunities for recovery, resilience, and post-traumatic growth.

At Beheard Care, our skilled facilitators use best-practice debriefing protocols to guide group sessions with care and sensitivity. We also provide tailored signposting and individual sessions for staff who may need further support following an incident, ensuring that both individuals and teams receive the right level of care at the right time.

Two people in gentle conversation across a small wooden table

Mediation

When communication has broken down, Beheard Care’s skilled mediators provide a structured and supportive space for colleagues to express themselves, listen to one another, and work towards resolution. Using tried and tested mediation approaches, we help teams explore different perspectives, rebuild understanding, and agree practical steps for moving forward.

This support can include facilitated repair conversations between colleagues, structured team mediation sessions, and follow-up support to help embed agreements and ensure positive changes are sustained over time.

Colleagues collaborating around a desk with a laptop and notepads

Occupational Health Support

Our occupational health support helps individuals experiencing ill health, injury, or disability to remain well and perform effectively at work. We provide workplace assessments and clear, practical recommendations on how staff can be supported to return to work or continue working safely and confidently. This may include therapeutic input, adjustments to the working environment, or changes to duties, routines, or support structures.

Through this service, Beheard Care supports HR teams and managers to care for their staff, reduce sickness absence, and improve overall wellbeing and productivity. Our support can include workplace assessments with written recommendations, return-to-work planning, guidance on reasonable adjustments, advice for HR teams and line managers, and coordination with therapeutic or clinical support where needed.

A lone figure sitting peacefully on a misty lakeside dock at dawn

Ongoing Wellbeing Programmes

Alongside rapid-response support, Beheard Care designs ongoing wellbeing programmes tailored to the specific pressures your team is experiencing. Rather than only responding when difficulties escalate, we help organisations build resilience over time through regular, practical, and preventative support.

This can include wellbeing check-ins for teams and managers, mindfulness and stress-management workshops, individual follow-up sessions where needed, and guidance for managers on how to support staff who may be affected by stress, pressure, or difficult workplace experiences.

Colleagues gathered around a table in warm natural light during a wellbeing workshop

Wellbeing and Resilience Tools Workshop

A practical workshop introducing evidence-based tools that help staff manage stress, regulate their nervous systems and build sustainable resilience. Participants leave with concrete techniques they can use at work and at home to protect their wellbeing over time.

A small circle of adults sitting quietly on cushions in a bright, plant-filled room

Mindfulness Workshops

Guided mindfulness sessions that help teams slow down, notice what is happening in the moment, and develop steadier attention. Regular practice supports emotional regulation, focus and recovery from the daily pressures of frontline work.

Adults resting on mats in a warmly lit wooden studio during a somatic session

Somatic Workshops

Body-based sessions drawing on somatic and trauma-informed approaches. We work gently with breath, movement and grounding to help staff release held tension, reconnect with the body, and build capacity to remain present in demanding situations.

A small group in a gentle yoga class in a bright studio with wooden floors

Yoga and Movement Workshops

Accessible yoga and movement sessions designed for every body. Movement supports the release of stress, improves energy and mood, and offers teams a shared moment of care that carries into how they show up for the people they support.

Does your team need support?

We can respond quickly. Contact us to arrange debriefing, mediation or ongoing wellbeing support.